In case of need of repair, we will have your jewel examined to know the origin of the defect. If it is a mistake on our part or the brands, we will take care of the repair and return of your jewel. This guarantee will not apply to any jewel that has been the object of any operation carried out in a workshop other than those of Matiere 79. Please note we repair pieces of jewelry bought only from our store.
If your jewel requires repair or restoration that is not due to a hidden defect (a shock, resizing after the deadline, etc.), it will be invoiced, if possible, according to an estimate established by our workshops.
To have your jewel repaired, simply contact us and we will tell you how to send us the jewel. As soon as we receive it, we will examine and draw up an estimate to establish the amount of the repairs. If you approve the estimate, our workshops will repair your jewelry and it will be returned to you as soon as possible.
You can contact us